Client Privacy

Privacy policy and client information protection.

This policy explains how consultation information, technical website data, and early case materials are handled using minimum-necessary disclosure, need-to-know access, and controlled information sharing.

Privacy Policy for JasaDetektif.com

Investigation work may involve family issues, relationships, assets, reputation, business risk, and personal information. Privacy is therefore not just a policy statement; it is part of the working method. We encourage prospective clients to begin with a limited case summary rather than sending raw sensitive material immediately.

Information sufficient for first consultation

A useful first message includes the case type, city or general area, short chronology, verification objective, and lawfully obtained initial evidence. Full names, detailed addresses, sensitive documents, ID numbers, passwords, OTP codes, and account access are not needed before scope is clear.

Information that should not be sent casually

Do not send passwords, OTP codes, email access, WhatsApp access, banking data, unlawful recordings, unrelated third-party identity documents, or files obtained through unlawful access. If sensitive material is needed, the format and boundary should be agreed first.

How information is used

Information is used to understand context, review legal feasibility, prepare estimates, organize verification questions, assess risk, and prepare reporting if work proceeds. It is not sold, published, or used for promotional material without written permission.

Limited internal access

Case information is limited according to operational need. Not everyone needs the full chronology. Internal access is restricted to scope review, analysis, verification, administration, or report preparation.

Communication channels

Initial communication may use WhatsApp or the available contact channel. To protect privacy, avoid sharing sensitive material in open groups, on devices owned by other people, through unsafe public networks, or from accounts accessible by third parties.

Technical website data

The website may record technical information such as visited pages, access time, device, browser, and general events for security, performance improvement, and content quality review. Technical data is not intended to store long case narratives.

Retention and deletion

Working data is kept only as far as needed for consultation, administration, security, and service completion. After the purpose is completed, data may be restricted, organized, or deleted according to technical feasibility and relevant obligations.

Client requests

Clients may request clarification about submitted data, communication limits, correction, or deletion of certain operational information as long as it does not conflict with administration, security, or legal obligations.

Information-protection principles

These principles help prospective clients consult without exposing more information than necessary.

Controlled disclosure

Information is shared in stages according to scope, not all at once without assessment.

Need-to-know access

Information is shared only with relevant internal parties for the work.

Lawful information

Material obtained through unlawful access is not used as a service basis.

Production-readiness note

This page is written for public and operational clarity: it helps prospective clients understand boundaries before contacting the team and prevents requests that are too broad, risky, or unlawful. The wording deliberately avoids outcome promises so communication remains accurate.

Privacy questions

Do I need to send all evidence first?

No. Send a summary and the type of evidence first. Sensitive details should be discussed only after the scope is clear.

Will my case data be used as content?

No. Public case studies must be anonymized and should not use client identity or original evidence without permission.

Can I request deletion?

You may request deletion or restriction through the communication channel used. The request will be reviewed against administration, security, and relevant obligations.

Start consultation without oversharing.

Share a safe case summary: case type, city, verification objective, and lawfully obtained initial evidence.