Privacy Policy for JasaDetektif.com
Investigation work may involve family issues, relationships, assets, reputation, business risk, and personal information. Privacy is therefore not just a policy statement; it is part of the working method. We encourage prospective clients to begin with a limited case summary rather than sending raw sensitive material immediately.
Information sufficient for first consultation
A useful first message includes the case type, city or general area, short chronology, verification objective, and lawfully obtained initial evidence. Full names, detailed addresses, sensitive documents, ID numbers, passwords, OTP codes, and account access are not needed before scope is clear.
Information that should not be sent casually
Do not send passwords, OTP codes, email access, WhatsApp access, banking data, unlawful recordings, unrelated third-party identity documents, or files obtained through unlawful access. If sensitive material is needed, the format and boundary should be agreed first.
How information is used
Information is used to understand context, review legal feasibility, prepare estimates, organize verification questions, assess risk, and prepare reporting if work proceeds. It is not sold, published, or used for promotional material without written permission.
Limited internal access
Case information is limited according to operational need. Not everyone needs the full chronology. Internal access is restricted to scope review, analysis, verification, administration, or report preparation.
Communication channels
Initial communication may use WhatsApp or the available contact channel. To protect privacy, avoid sharing sensitive material in open groups, on devices owned by other people, through unsafe public networks, or from accounts accessible by third parties.
Technical website data
The website may record technical information such as visited pages, access time, device, browser, and general events for security, performance improvement, and content quality review. Technical data is not intended to store long case narratives.
Retention and deletion
Working data is kept only as far as needed for consultation, administration, security, and service completion. After the purpose is completed, data may be restricted, organized, or deleted according to technical feasibility and relevant obligations.
Client requests
Clients may request clarification about submitted data, communication limits, correction, or deletion of certain operational information as long as it does not conflict with administration, security, or legal obligations.